Warranty policy

This translation is provided for convenience. The Vietnamese version prevails.

Period

According to each manufacturer's policy, stated on the warranty card and contract.

Coverage

Manufacturer defects in hardware, motors and circuit boards.
Excludes normal battery wear and damage from misuse.

Service

Remote support via Zalo during business hours.
On-site inspection in Ho Chi Minh City and Hanoi.

Applies to: QQ PATH Co., Ltd.. Business registration no. 0319176223, first issued by the Ho Chi Minh City Department of Finance on 23 September 2025. 129E Nguyen Dinh Chinh, Phu Nhuan Ward, Ho Chi Minh City, Vietnam.